Melissa is a thorough, conscientious, and a highly personable agent whom I recommend without hesitation. When we first sat down she had already done her homework and had a number of selling strategies in mind. By the time we hit the market a few weeks later, her presentation of the apartment was impressive as shown on the professional photos. Melissa is excellent in handling either side of a transaction, she’s simply the most professional agent I’ve ever worked with, very happy with the results.